Return and Refund Policy

You have the right to cancel at any time from the moment you place your online order, and up to 14 days cooling-off period from the day you receive your goods.

You need to notify Ecopure of your wish to cancel your order within this time period – by email. You then have a further 14 days from the date you notify us of your cancellation and to return the goods.

Refunds

All Ecopure products are guaranteed for 12 months after purchase against defects. We will replace free of charge any defective product, or will offer a full refund.